Shipping & returns

• How to start a exchange or return

  We offer Easy-Peasy returns!  You have 30 days after receiving your item to request a return or exchange for any reason.  Click below to initiate your return or exchange and print a shipping label.  Easy-Peasy! To be eligible for a return, your item must be in the same condition that you receive...

• What if I've experienced a Manufacturer's Defect?

  Freewaters is happy to offer a one year warranty against all of our products. Our one year warranty is a reflection of our commitment to excellence in design, manufacturing and performance. We highly recommend saving your receipt or proof of purchase for a year to ensure your coverage. That is a ...